Information technology and telecommunications consultants

Solicitation trail

The department has a requirement for the provision of professional services in support of the Immigration, Refugees, and Citizenship Canada (IRCC) Digital Platform Modernization (DPM) Phase 3 (P3) Client Experience Platform (CXP). The CXP will eventually replace custom, outdated and/or unintegrated client-facing portals and tools with modern digital capabilities, creating a unique "front door" to IRCC and making it easier for clients to interact with the Department online. To enable a successful transition to new digital services, changes will be introduced in phases with projects and work required to introduce the desired capabilities being grouped into "tranches".

Proactive disclosure does not link to the solicitation; the trail above is reconstructed from the standing-offer number. CanadaBuys holds notices from 2022 onward — earlier solicitations lived on buyandsell.gc.ca and may no longer be online.