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Purpose
Conversation Dynamics in Customer Care: The Impact of When and How Help Agents Speak on Customer Attitudes and Behaviours
Packard, Grant (Wilfrid Laurier University) × Social Sciences and Humanities Research Council of Canada
1 grants totalling $61.1K
Insight Development Grant
396 grants totalling $21.8M
Related Grants
| Recipient | Amount | Program |
|---|---|---|
| Eaves, James (Université Laval) | $75.0K | Insight Development Grant |
| Robinson, Brian (McGill University)|Robinson, Brian (Université McGill) | $75.0K | Insight Development Grant |
| Margolis, Rachel (The University of Western Ontario) | $75.0K | Insight Development Grant |
| Pexman, Penny (University of Calgary) | $74.9K | Insight Development Grant |
| Collins, Benjamin (University of Manitoba)|Collins, Benjamin (Université du Manitoba) | $74.9K | Insight Development Grant |