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Recipient
Oakville Stamping and Bending Ltd.Department
National Research Council CanadaAmount
$5.0K
Province
ONType
Contribution
Agreement Number
172-2019-2020-Q1-927189
Purpose
OS&B uses the Stage-Gate process for product development. Essential to this process, developed by McGill researcher Bob Cooper, is the constant internalization of Voice of Customer input on the product design. There are many means by which meaningful VOC can be harvested; however, for a sales-heavy, small company like OS&B, we asked Bob Cooper to design and educate us with tools for salespeople to harvest VOC.
Oakville Stamping and Bending Ltd. × National Research Council Canada
2 grants totalling $106.4K
Industrial Research Assistance Program – Contributions to Firms
26,784 grants totalling $5.1B
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